Terms of service

By accessing, browsing, or purchasing from javai.ai in any way, you confirm that you have read, understood, and agreed to be bound by these Terms of Service, together with our Privacy Policy, our Shipping Policy, and our Refund Policy, each of which is incorporated here by reference and should be read alongside these terms; if you do not agree with any part of them, we kindly ask that you not use the site. To place an order you must be of the legal age required to form a binding contract in your jurisdiction, or have the consent and supervision of someone who is, and you agree that any information you provide to us in connection with an order or account is accurate, current, and complete.

We offer coffee and related products in a range of formats, including single-serve pods, whole bean coffee, and specialty offerings, and while we make a genuine and ongoing effort to describe, photograph, and present every product as accurately as we reasonably can, we do not warrant that the descriptions, colors, packaging, imagery, or other content are complete, current, or entirely free of error, and the precise appearance of packaging and the exact look of a product may vary slightly from what is shown on your screen. Where we describe our coffee as AI-roasted, we are referring to our use of artificial intelligence to help design, model, and refine our roast profiles, and any statement we make regarding laboratory testing reflects independent third-party testing performed on representative samples, the results of which apply to the samples that were actually tested. All prices, product descriptions, and availability are subject to change at any time and without prior notice, and we reserve the right, at our sole discretion and at any time, to refuse, limit, cancel, or decline any order for any lawful reason, including but not limited to a suspected case of fraud, a pricing or typographical error, a limitation on the quantities we have available, or a problem we identify with the order or with the billing or shipping information that was provided to us. The delivery of your purchase and any return, replacement, or refund are further governed by our Shipping Policy and our Refund Policy, which together with these terms set out the full arrangement between us.

You agree to use our website only for lawful purposes and in a manner that does not infringe upon or restrict anyone else's use and enjoyment of it, and you agree not to attempt to gain unauthorized access to any part of the site, to interfere with its normal operation or its security, to scrape, copy, or harvest its content by automated means, or to use it in connection with any unlawful, fraudulent, infringing, or abusive activity of any kind. All content on this site, including the Javai name, the Javai logo, and the text, graphics, imagery, layout, and other material that appears here, is owned by or licensed to us and is protected by applicable intellectual property laws, and you may not copy, reproduce, republish, distribute, sell, or otherwise exploit any of it without our prior written permission. Our site may from time to time contain links to third-party websites that we neither own nor control, and those links are provided purely for your convenience, so we accept no responsibility for the content, products, or privacy practices of any third-party website you may reach through them. To the fullest extent permitted by applicable law, our website and our products are provided to you on an as-is and as-available basis, without warranties of any kind, whether express or implied, beyond those that cannot lawfully be excluded, and Javai shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the site or your purchase or use of our products, with our total liability in any matter limited, to the extent the law allows, to the amount you actually paid for the product or order that gave rise to the claim. You agree to indemnify and hold Javai harmless from any claims, losses, liabilities, and reasonable expenses that arise out of your misuse of the site or your violation of these terms.

These terms, and any dispute or matter arising out of or in connection with them, are governed by and construed in accordance with the laws of the United States and of the state in which our business is established, without regard to conflict-of-law principles, and they are intended for and apply to customers and visitors within the United States, which is the only market we currently serve. We may revise, update, or replace these terms from time to time at our sole discretion in order to reflect changes in our practices, our products, or the applicable legal and operational landscape, and whenever we do so the updated version will be posted here on this page and will take effect as soon as it is posted, so your continued use of the site after any such change is posted constitutes your acceptance of the revised terms. If any individual provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. If you have any questions whatsoever about these terms and conditions, the fastest and best way to reach us is through our contact page.